Still need help?
Our team is available 8am-8pm, weekdays
(excluding Christmas).Contact us at
To save you time, we've compiled answers to some of the most frequently asked questions below.
The user manual for your product is available on its product detail page on our website. Simply navigate to the product's page, scroll to the 'Specifications' section, and click on 'See full specs' to access it.
The location of the serial number can vary between products. Please refer to your product's user manual or contact our Customer Care Centre for assistance.
Our Customer Care Centre is ready to assist you 8am-8pm, weekdays (excluding Christmas). You can reach us by calling 0800 424 372
To have parts and accessories delivered to your door, please call us at 0800 424 372 during our business hours.